Shipping & Returns

Shipping Information 

Free — domestic orders over $50 ship USPS First Class for free!

FIRST CLASS (orders will be shipped 1-6 business days after purchase.) *  — $4 

*Holiday Shipping: orders will be shipped as soon as possible. It may take up to 10-12 business days from purchase date for orders to ship.

PRIORITY (orders will be shipped 1-2 business days after purchase) — $16

EXPRESS (orders will be shipped the same business day as purchased if purchased before 2pm CST) — $32

Canada — $12

International — $16 (Please be aware of the laws in your country.  There is a chance you will be charged an extra custom's tax.)

 

Easy Returns 

We want to make sure you love everything about your Nickel & Suede products, so we're happy to accept returns within 14 days of receiving your order.** You can generate a pre-paid return label here!*

If you need to a different size, color, or item the process is the same. In order to ensure the item(s) you want are in stock, we do not offer direct exchanges. Please return the item(s) within 14 days of receiving your order for a full refund. Then place a new order for the item you would prefer. This will guarantee you get the item(s) you are looking for.

Please help us by trying to include all original packaging. Once we receive your items, your refund will be issued in the original payment method used. We hope this makes returns easy for you!

If you received Nickel & Suede products as a gift and decide you want something different- please email us at returns@nickelandsuede.com.

*Labels are generated through the United State Postal Service, therefore international orders will not be able to generate free return labels. 

**Holiday Returns: any orders placed November 1st - December 31st, 2018 will be eligible for return until January 15th, 2019.