Shipping + Returns
Due to high sales volume during the holiday season, orders are shipping a little slower than usual. Rest assured, our team is working diligently to ensure your orders arrive as quickly as possible. Thank you for your understanding and patience.
Our team works hard to prepare your orders with care and ship them out within 4-6 days. For faster shipping - choose Fedex 2Day at checkout.
Orders placed after noon CST on Fridays will ship the following business day.
Rates
Returns
We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.
- We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of purchae.
- To return an online order, initiate a return here.
- To return a store purchase, please mail your item(s) to the address listed below:
Nickel and Suede HQ
Attn: Returns Department
801 Haines Dr. Ste 500
Liberty, MO 64068
(Please include a note inside the mailer regarding your return, and your purchase receipt). - Online Returns: Shipping will not be refunded on returned items.
- International Returns: We unfortunately do NOT offer free returns on international orders.
Have questions?
Visit our FAQ page for more answers, or contact us at info@nickelandsuede.com
