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Buy One Give One FAQ

Is this a Buy One Get One Free?

Not exactly. For National Do Something Nice Day our hope is that we can help you do something nice for someone else. Here at N&S we know we can do the most good by giving thousands of you an easy and fun way to spread kindness. We hope you’ll play along!

Can I order MORE than one pair of earrings from the B1Give1 category?

We love that you want to be generous in sharing your love for Nickel & Suede with others but this promotion is limited to only one free item per customer. Our system currently does not prevent you from purchasing more than one pair from the B1Give1 Category but only one per customer will qualify.

Can I order more than once and purchase a B1Give1 item in each order?

Limit one free item per customer. Multiple orders will be combined in our system and we’ll need to contact you for your preferred free item.

What if I accidentally purchase more than one B1Give1 product?

Try not to do this! But if you do, contact us at custserv@nickelandsuede.com. We will be happy to help you figure out your preferred free item.

Can I request two different sizes for my B1Give1 pairs of earrings?

When you choose a size for the B1Give1 earrings you want, you will receive TWO earrings in the SAME size. We will not be taking specific requests for two different sizes for the B1Give1 earrings.

Can I order B1Give1 earrings in size minis?

Requests for the Mini size do not qualify for this promotion. You will receive the size from your order. We will try to contact you first in case you prefer to have the order cancelled and refunded.

Can I have it shipped to two addresses?

We cannot send your earrings to two different addresses in the same order. We are hoping that you use this opportunity to meet up with an old friend or carry the extra pair around in your purse to wait for the right moment to give the extra pair to someone who seems like they need a pick-me-up!  

Can I return my B1Give1 earrings?

We are not accepting returns for this promotion. All sales are final. If you order a pair and are not your style, we encourage you to give away both pairs!

Is this just a U.S. promotion?

No! Anyone is welcome to order a pair of B1Give1 earrings and receive a second pair for free! Shipping costs will be included.

Is this an in-store promotion as well?

It is. If you are in the Kansas City area, come by and see us today! In-store quantities will be limited to amounts on hand so shop early for best selection. 


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